There are two ways of approaching the development of new products. The market approach and the product approach.
In the market approach, you listen to the existing and future customers and users to find out how you can make your product appeal to them. Methods of choice in this approach are using focus groups, conducting interviews [...]
When designing software, Allan Cooper suggests designing the entire user interface before development starts with basis in comprehensive field work. The comprehensive field work results in data about the target users in the market segment(s) that the software is intended for. This data is turned into persona decscriptions and scenarios, so that it is possible [...]
What is better software? Most have had the experience of screaming obscenities to your computer, in lack of better actions to make it do as you want it to. A few have had the more pleasant experience of using a killer application that just does the job right – first try.
Frustration over bad software is [...]